Because we want to offer the most durable equipment, Lexip is committed to providing a 5-year warranty on its products.
A 5-year warranty is often 2.5 times better than a standard warranty. This allows us to consume less carbon, less heavy metals, less plastics, etc.
By choosing our products, you go far beyond simply investing in your passion for gaming. You also opt for an eco-responsible approach, a way of playing that minimizes your ecological footprint.
With our five-year warranty, we extend the life of our products, reducing the need for premature replacement and helping to reduce e-waste.
Imagine being able to enjoy playing with peace of mind, knowing that your equipment is backed by a solid warranty that is part of an environmental sustainability approach.
Every click, every movement becomes an act of conscious play, a way to contribute to the preservation of our planet. It’s more than a guarantee. This is a testament to our commitment to excellence
and to you.
We believe in our products, in their durability, in their ability to provide you with hours and hours of uninterrupted entertainment. With our five-year warranty, this promise takes on a whole new dimension, a further assurance that we’re here for you, today, tomorrow, and for many years to come.
How do I access the warranty?
Step 1: Flash the QR Code On your product box, locate the QR code dedicated to warranty registration. Use your smartphone app to
Scan this code.
Step 2: Enter your e-mail address After scanning the QR code, you’ll be redirected to a web page. Enter your email address in the field provided and
tap “Send.”
Step 3: Confirm your e-mail address Check your inbox for a confirmation e-mail. Open it and click on the confirmation link to validate your e-mail address.
Step 4: Fill in your details Once you’ve confirmed your e-mail address, you’ll be redirected to a form. Fill in the fields with your first name, surname, date of purchase and upload a proof of purchase (receipt).
Step 5: Accept the conditions Make sure you read the General Terms of Use (GTU) and the Privacy Policy (RGPD) carefully. Tick both boxes to indicate your agreement with these conditions.
Step 6: Confirmation Once you have submitted the form, you will receive an on-screen confirmation and a summary e-mail. This will contain a link to download the warranty contract in PDF format.
Please note that our 5-year warranty does not cover certain types of damage, including those caused by customer modifications, repairs not carried out by our service department, intentional damage, minor cosmetic damage, normal wear and tear of components and malfunctioning accessories. Be sure to read the full warranty conditions for more details.
What’s more, you have 60 days from the date of purchase to register.
Step 1: Flash the QR Code On your product box, locate the QR code dedicated to warranty registration. Use your smartphone app to
Scan this code.
Step 2: Enter your e-mail address After scanning the QR code, you’ll be redirected to a web page. Enter your email address in the field provided and
tap “Send.”
Step 3: Confirm your e-mail address Check your inbox for a confirmation e-mail. Open it and click on the confirmation link to validate your e-mail address.
Step 4: Fill in your details Once you’ve confirmed your e-mail address, you’ll be redirected to a form. Fill in the fields with your first name, surname, date of purchase and upload a proof of purchase (receipt).
Step 5: Accept the conditions Make sure you read the General Terms of Use (GTU) and the Privacy Policy (RGPD) carefully. Tick both boxes to indicate your agreement with these conditions.
Step 6: Confirmation Once you have submitted the form, you will receive an on-screen confirmation and a summary e-mail. This will contain a link to download the warranty contract in PDF format.
Please note that our 5-year warranty does not cover certain types of damage, including those caused by customer modifications, repairs not carried out by our service department, intentional damage, minor cosmetic damage, normal wear and tear of components and malfunctioning accessories. Be sure to read the full warranty terms for more details.
In addition, you have 60 days from the date of purchase to register.
If you have any questions or problems during this process, please do not hesitate to contact our customer service department for further assistance.