Cart
No products in the cart.
This support includes the questions most frequently asked by our customers. If you can’t find the answer you’re looking for, go to the bottom of this page to contact our after-sales service via the contact form.
Contact our customer service department immediately by email, by calling :
Immediately contact our customer service department by email, quoting your order number and the replacement address. Our Customer Service will confirm whether the new address has been taken into account before your order is dispatched.
Once your order has been placed, you will receive an e-mail informing you of the status of your order and its availability. If this is not the case, please check that this email is not in your spam folder. For all orders placed on lexip.co, you can also track the progress of your order in your Customer Area .
When the right of withdrawal is exercised, Lexip undertakes to reimburse you within fourteen days of the date on which this right was exercised, if the product has been received and after having carried out all checks on the products.
Refunds will be made according to the method of payment chosen, minus the cost of returning the products when the option of returning the products has been chosen.
Any product that has been damaged will not be reimbursed or will be partially reimbursed.
If you have received a defective product, you can exercise your right of withdrawal:
Don’t forget to enclose a copy of the invoice corresponding to the purchase, any document attesting to the date of receipt of the products (e.g. delivery note, etc.), and the reasons for your return request.
If you wish to exchange a product purchased on the site, returns will only be accepted by Lexip if the return procedure is duly followed.
Once the return has been accepted by Lexip customer service, the request is processed. New products will be delivered within a reasonable period of time, which depends on the availability of the products in our stock.
If the ordered products are not available, Lexip will inform you and proceed with the reimbursement of the order under the conditions described.
CONSOLE CONNECTION
PC CONNECTION
The M1, M2, M3 and M4 paddles on the back of the controller are programmable to perform the same functions as the action buttons.
They can remap a maximum of 14 buttons.
The M1 palette has the default function of button 1
The M2 palette defaults to the function of button 3.
The M3 palette defaults to the function of button 4.
The M4 palette defaults to the function of button 2.
There are 2 pallet setting modes:
A Remapping mode: 1 or more buttons can be set on 1 palette
Mode B Macro: function sequences of several buttons can be set on 1 palette.
MODE A: REMAPPING
Example of operation on M1 pallet
MODE B: MACRO
Example of operation on the M1 pallet
The “Turbo” button has two functions.
Hardware required for an update :
Download file :
> firmware Metaltech Slim Pack wireless
Procedure
Nintendo Switch™ mode
To connect for the first time, follow these instructions:
For subsequent connections, simply press the HOME button on the joystick, and the connection will be made automatically.
To switch off the joystick, press the HOME button for a few seconds.
PC mode
Android mode
Press the button with the lightning bolt (the TURBO button) and, keeping this button depressed, press the button whose “turbo” mode you wish to activate; release the buttons, from this point onwards any pressure on this button will simulate a rapid repeated press. This operation can be repeated on each button whose “turbo” mode you wish to activate.
To cancel a button’s “turbo” mode, perform the reverse operation: hold down the TURBO button, press the button whose “turbo” mode you wish to deactivate, and release: the pressure on the button will now be recognized as continuous.
The “turbo” mode operates on buttons X, Y, A, B; and on triggers L, R, ZL, ZR.
To get the most out of your controller, you may need to update the firmware.
Firmware update requirements
Firmware update procedure
Note: To switch off the joystick, press the Home button for about 10 seconds until the joystick LEDs go out.
CONSOLE CONNECTION
Insert the controller’s USB cable into the dedicated port on your PS4™ console.
When the light bar stops flashing, synchronization is complete.
Press the HOME button to access your console menus.
PC CONNECTION
Plug your controller into your PC’s USB port.
Once you’ve heard a notification sound, press the Option + PS keys on your controller simultaneously until you hear the notification sound again.
Connect the console to its dock. Plug the receiver into one of the USB ports on the side of the dock. The receiver will flash rapidly in synchro mode.
Switch on the controller using the central button. Keep pressed until the controller goes into synchronization mode. After a few seconds, the LEDs on the controller will remain lit: your controller is connected.
Please note that :
The receiver and controller may occasionally go out of sync. To synchronize them, plug the receiver into your device and insert a thin pin (e.g. an unfolded paper clip) into the small hole on the side: you’ll feel a little “click” and, after a few seconds, the LED will start flashing rapidly.
Switch on the controller using the central button, but only release it when the LED strip is flashing rapidly.
After a few seconds, the LEDs on the controller and receiver stop flashing: they are now synchronized and you can use them as normal.
HELMET WEARING
Wear the side marked “R” on your right ear and the side marked “L” on your left ear. The cable and microphone should be on your left side. This headset features a flexible omnidirectional microphone. You can position it as you wish.
With 2 connectivity options (3.5mm jack and USB), you can plug your headset directly into your controller or console.
Using the headset with a joystick
NOTE: Volume and microphone controls do not function in this connection mode.
Playstation, Switch™, Xbox®
Using the headset with a console
NOTE: Volume and microphone controls work in this connection mode.
Control command
On the USB cable is a control knob that adjusts the volume and turns the microphone on and off.
Configuration / Settings
You can configure headset and microphone settings. To access it, first install the software on the CD included in the package.
⚠️ In Bluetooth® mode, the headset is not compatible with your Playstation or Xbox!
(1) First Bluetooth® pairing :
● Hold down the Power button for 3 seconds
Micro Mute button
Start/Stop button
Volume knob
USB-C charging/audio port
LED indicator
● “POWER ON” voice prompt.
● Blue LED flashes
● On your smartphone or device, open the Bluetooth® connection
● Find the “Lexip X Tsume” device.
● Click on “Connection”.
● The voice message reads “CONNECTED”.
(2) Automatic reconnection to previous device :
● Hold down the Power button for 3 seconds
● The voice message reads “POWER ON”.
● LED indicator flashes
● The “CONNECTED” voice message is played once the connection has been established.
(3) Pairing with another device :
● Switch on the headset by holding down the Power button for a few seconds, until the voice prompt “PAIRING” appears.
is heard and the LED flashes.
● On your smartphone or device, open the Bluetooth® connection
● Find the “Impulse” device.
● Click on “Connection”.
● The voice message reads “CONNECTED”.
(1) First Wi-Fi® pairing :
● Plug the dongle into a USB-C or USB-A port using the adapter
● Hold down the Power button for 3 seconds
● “POWER ON” voice prompt
● The blue LED flashes.
● The voice message reads “CONNECTED”.
(2) Automatic reconnection to previous device :
● Hold down the Power button for 3 seconds
● The voice message reads “POWER ON”.
● Blue LED flashes
● “CONNECTED” voice message
(3) Pairing with another device
● Switch on the headset by holding down the Power button for a few seconds, until
the voice prompt “POWER ON” is heard and the blue LED flashes.
● On the smartphone or device, connect the dongle to a USB-C or USB-A port using the
the adapter
● The voice message reads “CONNECTED”.
The PS5 (and PS4) is supported only via the dongle, which also ensures latency-free transmission. When the headset is powered on, it defaults to Bluetooth mode; you need to quickly press the ON/OFF button twice to switch it to Wireless mode (i.e., to use the dongle).
Here’s what to do:
To the best of our knowledge, our Mo42 ceramic glides are compatible with most laser and optical mice on the market. To check the list of models already tested, please refer to the Mo42 ceramic pad compatibility section.
Be careful to glue them directly onto the mouse base and not onto the old Teflon pads. If your mouse software allows you to adjust the lift distance (LOD), it’s best to readjust it. If you have any problems, please contact us at support@lexip.fr
In 2.4G mode, the mouse is normally paired with its receiver at the factory. If the two are ever out of sync, you can proceed as follows:
In Bluetooth® mode, if the mouse is already paired with another computer, you can put it back into pairing mode as follows:
[Webcam]
Plug the webcam’s USB connector into a free USB port on your PC. Then place the webcam at the top of your screen. The lights come on.
[Microphone, adapter, tripod and cable].
Screw the microphone adapter onto the tripod. Place the microphone in the center of the adapter. Connect the cable to the microphone’s XLR port. Then plug the cable’s audio plug into your PC’s jack port.
NOTE: the jack port must be an input port only.
[Kit video]
Unfold the tripods and set them at the desired height. Once the height has been set, tighten the butterfly screws.
Insert a first tube (with hollow ends) into a tripod and secure it with a butterfly screw. Then insert the tube with the “screw” end facing upwards, and secure it with a butterfly screw. Do the same for the second stand.
Assemble the crossbar by joining the 4 tubes. Place the tubes with drilled ends at each end of the bar so that the holes face in the same direction.
Place the crossbar on top of the 2 previously-mounted stand supports, inserting the holes at each end into the screws at the top of each support, and secure with two butterfly screws.
Place the green backdrop over the stand and use the 4 clips to hold it in place.
The storage bag holds tripods, tubes and stand support screws.
This applies to the latest generation Twin Pads: Adventure, Magic etc. that clip onto the console; for earlier models (slide-on versions), please refer to their FAQ.
To attach Twin Pads to the console, press down the LOCK button on the back of each Pad, clip the Pad in position and release the LOCK button. To detach them, proceed in reverse order.
*If “Flight Mode” is enabled, go to “System settings”, then “Flight mode”. Set “Bluetooth” to “Yes”.
In 5 steps :
Your pads are now synchronized and functional on your console: press button A as prompted on the console screen to exit the menu.
As a reminder, each pad can be used independently by using the SR and SL buttons on the edge instead of pressing the L/R triggers.
Black Twin pad firmware update
Repeat steps 1 to 6 for theother joystick.
To synchronize the controller with the Switch, please follow the Twin Pads connection instructions.
Colored Twin pads firmware update
Repeat steps 1 to 8 for the other joystick.
To synchronize the controller with the Switch, please follow the Twin Pads connection instructions.
To date and to the best of our knowledge, Mo42 ceramic pads are compatible with most laser and optical mice on the market. The list below shows the different models tested by the Lexip teams or by our users:
If your mouse doesn’t track properly, please open the “calibration” tab in QuarterMaster and follow the on-screen instructions to manually adjust tracking.
Nitro Gaming Mouse – NMW810
Predator Cestus 310
Ultra Slim Optical Mouse – AMR820
Wireless Optical Mouse – AMR613
Predator Cestus 300
Predator Cestus 320
Predator Cestus 350
Predator Cestus 500
Predator Cestus 510
All the models listed in this section have been tested and work perfectly with our ceramic pads.
All the models listed in this section have been tested and work perfectly with our ceramic pads.
Only the ROG Gladius II cannot be used with the Mo42.
If your mouse doesn’t track properly, open the “calibration” tab in iCUE and follow the on-screen instructions to manually adjust tracking.
Harpoon
M65 Pro
Dark Core
Scimitar Pro
Sabre
Ironclaw
Glaive
M55 RGB Pro
Nightsword
All the models listed in this section have been tested and work perfectly with our ceramic pads.
Pulsefire Core
Pulsefire FPS Pro
Pulsefire Surge
Pulsefire Raid
Pulsefire Dart
If your mouse doesn’t track properly, download and install Logitech G Hub, plug in your mouse (make sure the software detects it), open the settings (icon in G Hub), go to “surface tuning”, create a profile you’ll call “Mo42” and follow the on-screen instructions.
All the models listed in this section have been tested and work perfectly with our ceramic pads.
Only the G502 Hero cannot be used with the Mo42.
MX Master 2S
G502 Light
MX Vertical
MX 518 Legendary
G305
G703
G303
MX Master 3
PROTHEUS Spectrum
G903
G900
If your mouse doesn’t track properly, please open the “calibration” tab in Razer Synapse™and follow the on-screen instructions to manually adjust tracking.
All the models listed in this section have been tested and work perfectly with our ceramic pads.
DeathAdder Chroma
Naga Hex V2
DeathAdder Elite
Mamba Elite
Viper
Naga Trinity
LanceHead Tournament
Abyssus
Atheris
Basilisk Essential
All the models listed in this section have been tested and work perfectly with our ceramic pads.
Leadr
Tyon
Nyth
Kova
Kone AIMO
Lua
Kone EMP
Kone Pure
Owl-Eye
Kain 100 AIMO
Kain 200 AIMO
All the models listed in this section have been tested and work perfectly with our ceramic pads.
All the models listed in this section have been tested and work perfectly with our ceramic pads.
All the models listed in this section have been tested and work perfectly with our ceramic pads.
Haven’t found what you’re looking for? please contact our customer service.